If you want to make a complaint about a product or service we have provided, please contact us via the email below with the necessary information.

Please note, we only handle complaints regarding products and services purchased through our webshop
For complaints regarding Gosh products purchased from one of our retailers, please contact the place of purchase.

Complaints should be sent to:

We kindly request the following information in order to process your complaint quickly and effectively:

- Order number
- Your full name
- Product name
- Batch number found on the product
- Description of the complaint
- Attachments of any pictures if possible

We strive to respond to customer inquiries as quickly as possible, typically within 48 hours on weekdays.